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Geographical information
The program informs you from which countries your visitors come from. |
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Visitor's IP
The program informs you about your visitors IP address. |
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Visitor's current URL
The program informs you about what webpage each visitor is currently seeing. |
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Visitor's referer information
See from which webpage your visitors come from before they entered your site. |
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Visitor's OS / webbrowser
The program informs you about the operating system and the web browser used by your visitors. |
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Multiple operators
You can create a RealTimeQuery network to interconnect different operators. Operators can chat and send files to other operators or visitors. |
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Easy configuration
The program assists you for configuring it with ease. |
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Anti spam
The program includes an easy system for rejecting calls. |
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Auto offline on inactivity
Don't worry about leaving your PC online, the program can be configured for detecting inactivity on your PC and go offline automatically. |
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Support for dynamic IP
It works with static or dynamic IP, an static IP is not mandatory in order to use RealTimeQuery. |
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Worldmap representation
It shows traffic on your website on a 2D or 3D worldmap. |
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Logs
The program logs a copy of each conversation on disk. |
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Accessibility
Use your favorite text fonts and colors on the chat windows. |
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Proxy support
It works with the most commonly used proxy protocols, SOCKS 4, SOCKS 5 and Proxy FTP. |
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Multiple visitor interfaces
Select the one that looks better on your website. |
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Total integration on your site
Your visitors can chat with you from an embedded interface on your site or using a popup |
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Language support on visitor interfaces
Use up to 8 pre-configured language translations or create your own one. |
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Integrated FTP
The program uses its own integrated FTP to upload the files needed to change your status to online or offline. |
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HTML code generator
It generates for you the code you need to add in your website. |
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Ad system
Publish images or Flash content on the visitor interfaces. |
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Supports call redirections
You can redirect calls by hand or configure the program to automatically redirect calls based on countries, languages, schedules, names or IP addresses. |
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supports Pushpage
You can redirect your visitor's browser without the need to send a link. |
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File transfers
You can send files to other operators or visitors. |
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DFD Interface.
With this new type of interface your clients can contact you by clicking an icon on their desktop, without the need of entering in your website. |
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Canned messages.
Messages can be send directly or can be modified before send them. |
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Alert sound on the visitor's interface.
Alert sound when receiving text on the visitor interface while the visitor is on another window. |
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Auto offline when no operators.
RealTimeQuery server can be configured to go offline when no operators are available. Also the system can be configured to go back to online when an operator is available again. |
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Open a browser and follow visitor.
Follow a visitor, a new option on the menu from the list of visitors lets you open a browser and follow a visit. |
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Assign names to visitors.
Ability to asign names to visitor's IP addresses, this new option is availabe from the visitors list menu. |
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Statistics.
The program generates statistics of the activity in your website. |
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Customizable operator interface.
You can include your company logo and an image on the background. |
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Departments.
It is possible to create departments, operators can be assigned to one or more departments. |
